Role: German Customer Success Executive
Location: Santry, Dublin
Salary: €27,000 Basic + €3,000 commission - €30,000 OTE + Bonus
Hours: Monday-Friday
Start date: January / February
The role:
Join the Sales Team at one of the world’s leading online jobs boards, working from a multilingual hub in Santry, Dublin. You will deliver high-touch support to business clients to acquire new content for advertising on the site. You will be working on behalf of a company, who is the highest-traffic job website in the USA and has a presence in over 60 countries. You will want to build a rapport with clients, understand their needs and be as enthusiastic as they are about the brand and services.
Objective:
The Customer Success Executive will be responsible for making calls to clients regarding their advertising needs, handling client inquiries in an efficient manner while maintaining a top level of professionalism in this B2B environment. It is important to maintain a good knowledge of the services the site provides and the latest updates in order to increase sales.
Minimum Required Skills:
- Good German and English language ability
- Ability and motivation to identify, develop, and close sales/conversions
- Demonstrated work ethic, self-disciplined and professional demeanour
- Strong organisation and time management skills
- Ability to succeed in a competitive selling or goal oriented environment
- Ability to be coached and to incorporate feedback
- Proficiency in basic document processing solutions from Google or Microsoft like Word, Excel, sheets etc.
- Outgoing, passionate, friendly, assertive
- Leaving Cert or High School education
Preferred Skills
- 1 – 2 years of successful sales experience
What on offer to you:
- €27,000 base salary + over €3000 OTE
- 20 days annual holiday + 9 statutory days entitlement
- Career progression opportunities
- Discount website with various offers against high street brands, holiday breaks and Dublin restaurants
- Excellent company benefits including pension, life assurance, education allowance, discounts on gym memberships and discounted phone plan to name a few
- Free parking and an on-site canteen