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Customer service agent/Logistics assistant

Rathcoole, Co. Dublin, Dublin · Customer Service
Real People Recruitment are working with a global leader in asset (Vehicle) management and disposition. We are assisting them identify and hire a Customer service agent. The company help thousands of people around the world appraise, sell, inspect, buy, refurbish, ship and finance heavy equipment every month. Join a growing global company that offers endless career and learning opportunities with a work culture like no other.

Details of the role are as follows
Position: Customer service agent, (Another EU language a benefit)
Location: Rathcoole, Dublin
Salary: €25,000 - €28,000 per year. 
Hours: 8 hours per day between 08:00 and 18:00 to cover market needs
Start date: 24th of May, 2021
Requirements: English with a Valid EU working Visa (Stamp 4 or higher) Ideally the person will speak a second European language such as Polish, French, Spanish, German or Italian.

Our ideal candidate is energetic, motivated, and a highly organized team player with a focus on customer service support from an initial inquiry to final steps in the purchase process.
  • Dealing with daily general customers’ service queries on purchases, payments, accounts, invoices, pickups (by email, phone and online chats)
  • Buyers wire collection & payments chasing
  • Cancelling purchases when payment unreceived following Terms and conditions
  • Transport and export documents collection check in accordance with EU VAT regulations
Here’s what you bring:
  • Experience in a role where you worked with customers. 
  • Expeirence in a logistics role Import and Export.
  • Ideally you have knowledge of industrial machinery, (tractors, diggers, etc..)
  • Post-secondary training in business, accounting, or similar. 
  • Excellent written and verbal communication skills in English. Fluency in European another language is a benefit
For more information on this exciting role, please send your CV today, or call us on (0)1 2544273 to chat more about it
Gerard Grimes
Recruitment Partner


Real People Recruitment


The Greenway, Iconic offices
Ardilaun Court, 
112-114 St. Stephen's Green

Dublin 2

Telephone : +353 (0)1 2544273
Mobile : +353 (0) 89 255 6485
Email : Gerard@realpeoplerecruitment.com

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