We are recruiting on behalf of our client, a well-established business located in Cookstown Industrial Estate, for a professional and customer-focused Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing client queries, and delivering exceptional service.

Job Title: Customer Service Representative
Location: Cookstown Industrial Estate, Tallaght
Employment Type: Full-Time, Permanent
Salary: Negotiable (DOE)
Hours: Monday – Friday

Key Responsibilities

• Handle inbound calls, emails, and queries from customers in a professional manner.

• Provide accurate information regarding products, services, and orders.

• Log, track, and resolve customer issues efficiently.

• Liaise with internal departments to ensure smooth order processing and problem resolution.

• Maintain customer records and update databases as required.

• Support the wider team with administrative and service-related tasks.

Requirements

• Previous experience in a customer service, call centre, or office-based support role.

• Excellent communication skills, both verbal and written.

• Strong IT skills (Microsoft Office and CRM systems desirable).

• Ability to multitask and manage time effectively.

• Positive, professional, and client-focused approach.

What’s on Offer

• Full-time permanent role with a growing company.

• Competitive and negotiable salary.

• Monday to Friday working hours – no late nights or weekends.

• Supportive and friendly working environment.

• Career development opportunities.